ITESGrads is established for the Help Desk Industry to provide standardized, competency based professional certification for individuals that lead, manage, work in call center, help desk, customer service organization.  
Latest News & Events:
  • ITESGrads expands network in Guangdong & Taiwan
  • ITESGrads unfolds Spoken English for Beijing Cab drivers
  • ITESGrads now part of Beijing Olympics
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